Privacy Policy

Effective Date: 01-03-2024

Custom-made English, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use and protect that data, and your rights regarding your personal information. This Privacy Policy applies to our website www.customadenglish.com and all related services offered by Custom-made English.

Information We Collect

When you visit our website or use our services, we may collect the following types of personal information:

• Personal Information: When you create an account or book lessons on our website, we may collect personal information such as your name, email address, phone number, and billing information (including credit card details).

• Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

Use of Information​

We may use the personal information we collect for the following purposes:

• To provide and maintain our services to you.

• To process your bookings and payments.

• To communicate with you about your account, bookings, and updates to our services.

• To personalize your experience and improve our website and services.

• To comply with legal obligations.

Cookies Policy

Our website uses cookies to collect and store information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. For detailed information about the types, categories, purpose, and duration of cookies placed by Wix and third-party service providers, please refer to the Wix cookie table available at Wix Cookie Table.

Please note that while we strive to keep this table updated, the use of cookies on our website may change over time due to updates or changes in functionality. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings.

Data Storage and Transfer

We store your personal information on servers provided by Wix.com, which may be located outside the European Union. By using our services, you consent to the transfer of your personal data to these servers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. It's important to note that Custom-made English has no responsibility for the payment transaction process, which is controlled by Wix payment functionality and the customer's bank or the payment method they choose. However, we ensure that all necessary security measures are in place to protect your payment data during the booking and payment process.

Your Rights

Under the EU General Data Protection Regulation (GDPR) and Spanish data protection laws, you have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

• Right to Erasure: You have the right to request deletion of your personal data, except in circumstances where we are required to retain your data for the following purposes:

  • To comply with legal obligations.

  • To establish, exercise, or defend legal claims.

• Right to Restriction of Processing: You have the right to request restriction of processing of your personal data under the following circumstances:

  • You contest the accuracy of your personal data, and we are verifying its accuracy.

  • The processing is unlawful, but you oppose erasure and request restriction instead.

  • We no longer need the personal data for the purposes of processing, but you require the data for the establishment, exercise, or defense of legal claims.

  • You have objected to processing pending the verification of whether our legitimate grounds override your rights.

These rights can be exercised by contacting us at [insert contact email].

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

By using our website and services, you agree to the terms of this Privacy Policy.

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Last updated: 01-03-2024

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If you have any questions or concerns about our Privacy Policy, please contact us through the contact form on our website.